Frequently Asked Questions

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Voice : Features

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Contact Customer Service at 888-218-5050 or you can do it online by clicking on “Account Management” along the top navigation bar of this site, and then click on “Make Changes to my Account.”

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Contact Customer Service at 888-218-5050 or you can do it online by clicking on “Account Management” along the top navigation bar of this site, and then click on “Make Changes to my Account.”

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Click here to add features online. Click on the features you wish to add and click “Total” at the bottom. Fill out the information required and submit. Add features by phone by contacting Customer Service at
888-218-5050.

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Visit https://www.donotcall.gov to input your information to the National Do Not Call Registry.

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To restrict certain calls that can be made from your home, simply add the Code Restriction feature. This feature allows you to stop calls being made from your home to certain numbers. 

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Contact Customer Service at 888-218-5050.

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Not all numbers have a name associated with them or some may be masked, as is the case with most wireless numbers.

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If your calls are not going to voicemail, contact Technical Support at 611 from any working FTC phone or contact Customer Service at 888-218-5050.

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