Frequently Asked Questions: Keypad Displays

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Security through FTC is intuitive, easy to understand, and easy to use. Whether you’re controlling the security system, thermostats, cameras, lights or locks, you can do so with a tap on the touchscreen or by the sound of your voice. No complex terms to understand or menus to navigate. Your smartphone can turn into your smart home whether you’re in the driveway or across the world. You are still in control. Log into your Honeywell account provided by FTC online or through your smartphone with the Total Connect 2.0 app. FTC will have pre-programmed your locks for you. Watch the video below for more information.

Security through FTC is intuitive, easy to understand and easy to use. Whether you’re controlling the security system, thermostats, cameras, lights, or locks, you can do so with a tap on the touch screen or by the sound of your voice. No complex terms to understand or menus to navigate. Your smartphone can turn into your smart home. Whether you are in the driveway or across the world, you are still in control.
With smart scenes, you can turn the lights on as the sun goes down or any time you want. FTC will have pre-programmed your switches for you. Watch the video below for more information.

You want to use the away mode when everyone is leaving for the day. However, do not use if pets are inside the home when you are away. In the away mode, your home is under the complete protection of the system. Interior motion detections as well as door and window sensors will be active. Watch the video below for more information.

Security through FTC is intuitive, easy to understand and easy to use. Whether you’re controlling the security system, thermostats, cameras, lights or locks, you can do so with a tap on the touchscreen or by the sound of your voice. No complex terms to understand or menus to navigate. Your smartphone can turn into your smart home. Whether you’re in the driveway or across the world, you are still in control. Watch the video below to learn how to set your home temperature using the Total Connect 2.0 app.

Voice keypads feature a voice message center the lets you record, and play back a message. Watch the video below for more information.

“AC” loss is an indicator that electrical power has been removed from the system. If you are not experiencing a power outage, check all of your circuit breakers. Service may be required.

“DC” will appear anytime the download software has been used to access the control panels programming.

“FC” will appear on the keypad anytime the alarm system tried to report an event to the central station and the message was not received. The most common reason this may happen is due to phone service not being available, some type of call block being put on the phone line, or some other type of telephone line trouble.

This indicates an alarm has occurred. This information will continue to be displayed until you enter your user code and press “Off” (1).

Any time a zone is faulted it will display on the keypad. This could mean a door or window is open or there may be movement in the area of a motion detector. The system cannot be armed at this time. The fault must be cleared to set the alarm.

Your system has an integrated message center. Press function key (#) and then press (3) to listen to your message.

“OC” is displayed on the keypad when communication has been lost between the keypad and the control panel.

The wireless Lynx system has the ability to operate as a speaker phone. Calls can be placed or answered from this location. This feature can be disabled.

The “Stay” mode also allows for Entry / Exit delay times. If no delay is needed, arm the system in the “Instant” mode. This will not allow any Entry time

This normally means that electrical power has been removed from the system and the battery has been exhausted. Check all of the circuit breakers. If none are tripped and you have power in your home, service will be required.

“Standby” or “E8” is displayed on the keypad when there are more wireless devices programmed than the system is capable of handling. Service is required.

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