Frequently Asked Questions: Features

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Contact Customer Service at 888-218-5050 or you can do it online by clicking on “Account Management” along the top navigation bar of this site, and then click on “Make Changes to my Account.”

Click here to add features online. Click on the features you wish to add and click “Total” at the bottom. Fill out the information required and submit. Add features by phone by contacting Customer Service at
888-218-5050.

Visit https://www.donotcall.gov to input your information to the National Do Not Call Registry.

Contact Customer Service at 888-218-5050 or you can do it online by clicking on “Account Management” along the top navigation bar of this site, and then click on “Make Changes to my Account.”

Contact Customer Service at 888-218-5050.

To access voicemail via the web interface use the following steps:

From the FTC home page select Manage and check voicemail under my account or go to https://www.ftcplus.com/Voicemail/#/main/account.

The user name is your ten digit phone number.

The password is defaulted to the last for digits of the phone number.

When logging in the first time you will be prompted for the PIN. The PIN is the 4 digit number established when the voicemail was setup or 0000 if it is the first time logging in.

If your calls are not going to voicemail, contact Technical Support at 611 from any working FTC phone or contact Customer Service at 888-218-5050.

Not all numbers have a name associated with them or some may be masked, as is the case with most wireless numbers.

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