Frequently Asked Questions: Troubleshooting & Repairs

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A single jack may be checked by disconnecting all phones or devices from existing jacks and plugging a known good phone into the jack to see whether the problem still exists. If you do not have a dial tone, contact Repair at 611 from any working FTC phone or contact Customer Service at 888-218-5050.

Call our Repair Service at 611 from any working FTC phone or contact Customer Service at 888-218-5050.

If you need to report trouble with your residential or business voice service, please call our Repair Service at 611 from any working FTC phone or contact Customer Service at 888-218-5050.

If you need to report trouble with your residential or business voice service, please call our Repair Service at: 611 from any working FTC phone or contact Customer Service at 888-218-5050.

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